Mac - CleanMyMac X - Reviews

I have used the Clean My Mac app on numerous computers for about 4 years now and I am very satisfied with their service. I scan a few times a week and I am confident it is doing it's job. More than once it has saved computers from heavy memory overloads, crashes & gives me the added security of removing any/all caches, cookies, wifi history, etc, Privacy is important, I know it works ... have even went back to check in my system to make sure it was really completing it's said tasks, I have not been disappointed yet. Totally worth the subscription ... it does not give you pop ups, solicite you constantly or sit and spin in circles pretending to do stuff like other apps in this category. Clean My Mac is a solid app that I stand behind and would 100% recommend.

Please be aware, there are two versions of this application.


I downloaded CleanMyMac X (CMMX) from the Apple App Store (AAS) and unlocked all the tools for a one time price. After one year of use CMMX found malware on my MacBook Pro, called AdLoad.


When I tried to use the malware removal tool in CMMX, it didn't work. The developer, MacPaw, said that some malware cannot be removed using the AAS version. Apple has restrictions that preclude MacPaw from offering the full version of their malware removal tool.


Inorder to acquire a full working version of the malware tool, one needs to use the version of CMMX purchased from MacPaw directly from their website.


MacPaw worked with me to transfer over to the "direct from MacPaw" version and mirror my license so I didn't lose the money I had already invested unlocking the full version the AAS CCMX app.


They were very helpful. The "direct" version removed the malware with no issues.


I brought it to their attention that customers on the AAS need to be made aware of this difference because omission of the discrepency creates the potential for bad customer relations and they thanked me for the input. I hope they update the description of their app in the AAS so customers can make an informed purchase.


Their software does work well. One just needs to use the fully functional version of CCMX. That version is purchased directly from MacPaw on their website.

I have an old 27-in iMac that runs on Sierra. I don’t get rid of it because it still trucks along great. It was afflicted by the Marquis/Baron, and CleanMyMac X was a strong recommendation. Downloaded it from the App Store. Ran beautifully, except for removing 13 lines of malware. Wrote MacPaw and was told they would get back to me as soon as they could, but the war in Ukraine might delay things as some of their personnel is based there. In under 24 hours, MacPaw had me uninstall the program from the App Store and set me up with a link to their webstore and walked me through all the steps of getting it to work: images, instructions, and even an animated image. My old iMac is now free of possible vulnerabilities, and the pesky search baron is gone.

Thank you, MacPaw, for your impeccable handling of this while in the middle of a war. All the best to you.

I have always heard that Apple puts emphasis on safety when using their products which is why I have used iPhones for years. This Mac mini is my first venture into owning a computer since it's the first time I have the money to buy an actual computer, even if it is 2020 and the mini is the 2012 model. After lots of research and installing a hybrid drive, now I think im cool LOL, I wanted to make sure I was staying on top of keeping the storage and everything running as smoothly as possible. Not knowing how to uninstall and remove extra downloads of the same program since I didn't know it was downloaded already, I heard about CleanMyMac and found it very useful. I could have probably stayed with the free verision but with how easy it made it for me to scan my computer and emails and check for old files and malware, another topic I am learning about that scares me LOL, I wanted to show support. Keep up the great job.

Just do it yourself I guess? I downloaded this on a fairly new and barely used Macbook Pro because I needed to uninstall some apps and just wanted to have an app that would basically look out for my computer (by lookout I mean easily uninstalling apps, checking for malware, etc -literally what this app advertises) and I wanted it all in one place for ease of use and time efficency. I was using the free 7 day trial so I had access to everything. I tried more than once to uninstall apps/extensions and CleanMy said it was done, yet when I went to check "Finder" on the Macbook, the supposedly removed apps were still there and I could still open them with no problem (meaning there was no prompt such as, app is uninstalled or similar) and the app store also showed me the apps were still on my computer (meaning they said "open" instead of the cloud and down arrow symbol). I tried multiple times and the results were the same each time. Also worth noting is that this app, after claiming to have removed the apps I selected, did not tell me to restart the computer or anything and the app also never said to me "apps already have been removed" or similar when I retried the removal. Eventually I just searched "how to remove apps from my Macbook Pro" and got an answer and removed everything myself, which is great so now I know how to remove this app after I make sure the trial and subscription are canceled.

After many years of being a MacOS/Apple user, which goes for most technology, I have failed to recognize the complexity of virtual "footsteps" that I leave on my devices. With that being said, CleanMyMacX found things I carried with me all of these years that genuinely served no purpose; alternatively, they were a burden. I am still assessing the tried and true power that the app offers its users. But I can see a noticeable speed boost, and I feel secure that security is their #1 priority. They prove it through the use of quality and user-friendly technology.

If there is one thing I would appreciate in the near future, it would be more in-depth yet straightforward explanations of what specific technical terms mean. Admittedly, I was afraid to delete some things because they were not explained well. In my mind, I was thinking, "oooh, what does this mean? What happens if I delete it, and I should not have?"

Overall, I would recommend it.